Contact – WP Easy Soft

How Can We Help You?

Our dedicated support team is here to help you succeed with our WordPress plugins. Multiple ways to get the assistance you need.

24h

Average Response Time

98%

Customer Satisfaction

1000+

Tickets Resolved

Choose Your Support Channel

Different ways to get help based on your needs and urgency

Support Ticket

Get personalized help from our expert team for complex issues

Priority response for PRO users
Detailed troubleshooting
Screen sharing available

Open Ticket

Live Chat

Get instant help for quick questions and guidance

Available weekdays 9-5 EST
Instant responses
Real-time collaboration

Start Chat

Community Forum

Connect with other users and share solutions

Free for everyone
Community knowledge base
User-generated solutions

Visit Forum

Documentation

Self-service guides and tutorials for all features

Step-by-step guides
Video tutorials
Code examples

Browse Docs

Submit a Support Ticket

Fill out the form below and we'll get back to you as soon as possible

Pro Tips

Include your WordPress version
Mention your PHP version
Describe steps to reproduce the issue
Include error messages if any

Response Times

Critical: Within 2 hours
High: Within 6 hours
Medium: Within 24 hours
Low: Within 48 hours

PRO Support

PRO users get priority support with faster response times and dedicated assistance.

Upgrade to PRO →

Frequently Asked Questions

Quick answers to common support questions

Response times vary by priority level: Critical issues within 2 hours, High within 6 hours, Medium within 24 hours, and Low within 48 hours. PRO users receive priority support with faster response times.

We currently offer support through tickets, live chat, and our community forum. Phone support is available for Enterprise customers with custom agreements.

Please include: WordPress version, PHP version, plugin version, detailed description of the issue, steps to reproduce, any error messages, and screenshots if applicable. The more detail you provide, the faster we can help.

PRO users have unlimited support tickets. Free users can submit up to 3 tickets per month. Community forum is always available for unlimited questions.

Yes! We offer custom development services for WordPress plugin customization and new feature development. Contact us with your requirements for a quote.